Presentation of ISO 20700 guidelines for managing of business consulting services

Posted by Aleksandra Hristov on June 21st, 2019 under Events | No Comments »

At the Serbian Chamber of Commerce, the Chair of the Quality Assurance Committee of the International Council of Management Consulting Institutes (ICMCI), Mr. Louis M. Loizou has emphasized the importance of the CMC designation, and the extraordinary contribution of management consulting to the economies around the world. ICMCI, brand name CMC Global is continuously working on the advancement of standards on management consulting.
Our foundational designation, Certified Management Consultant, CMC has, is and will be our top objective internally. Furthermore CMC Global is actively participating in the development of European and International standards directly related to Management Consulting Services. I can say today a CMC is qualified to contribute significantly to the development of industries, corporations, and economies in many countries”, Mr. Loizou said.
Aleksandra Hristov, CMC,  the president of the Board of the Association of Management Consultants of Serbia, (UPKS) said that since its establishment, the Association has been working to establish the highest standards of the profession, firmly believing that only in this way the desired results for the clients could be achieved.
“The CMC certificate, for which a serious assessment is required, where number of documented evidence about the way how business consultant is working is needed truly guarantees to the client that he has engaged an expert who can significantly improve his business, his organization, or his institution “Said Aleksandra Hristov.
She added that the Association of Management Consultants of Serbia (UPKS) insists on ethical rules, which are also part of the certification process. “Companies, organizations and institutions in our country can count on our work to fulfill all the requirements imposed on business consultants, while respecting the consulting standards applied in the most developed countries of the world,” said Aleksandra Hristov.
As part of the process of advancement of consultants and consulting firms in Serbia, the ISO 20700 was presented, which was developed as a guideline for individuals or organizations for efficient managing of management consulting services. This standard was first published in 2017 and developed by the ISO Project Board ISO / PC 280.UPKS organized this event in cooperation with weekly newspaper Novi Magazin

Serbian Association of Lobbyists held 2nd training session on lobbying

Posted by Aleksandra Hristov on May 22nd, 2019 under Events | No Comments »

Aleksandra Hristov, Director of Hristov Consulting, a member of the Council of the Serbian Association of Lobbyists and Nenad Vuković, a lawyer and president of the Serbian Association of Lobbyists, held second training session for the educational program on lobbying organized by the Institute for Lobbying and crisis management in Belgrade.
Aleksandra Hristov presented the specifics of lobbying in various areas of economic and social life – public sector, business, non-government sector, trade unions, and talked about differences between lobbying, public affairs and public advocacy.
The Institute for Lobbying and Crisis Management, which aims to improve the capacity of democratic institutions through the education program by training students to argue for different interests, will organize more lobbying programs in the coming period.

Election Assembly of the Association of Management Consultants of Serbia

Posted by Aleksandra Hristov on February 28th, 2019 under Events | No Comments »

The Association of Management Consultants of Serbia (UPKS) held a regular election assembly, where Aleksandra Hristov, Director of Hristov Consulting was elected President of the Managing Board, and Daniel Tavčioski, an independent consultant, was elected President of the Association’s Assembly.
At the fifth assembly of the Association of Management Consultants of Serbia Andrija Gencel, independent consultant, Dario Daničić, director of Intema consulting from Belgrade, Borislav Čubrilo, director of BUS Computers from Kikinda and Ljubiša Petrović, director of the Smart Management Solutions Agency, were elected for the two-year mandate as the members of the Managing Board.
Aleksandra Hristov, who held the office of president of the UPK Assembly in the previous mandate, pointed out that the goals of the new management are promotion of the values of UPKS and the opportunities it provides, motivation of a greater number of consultants to join the association, and the realization of full membership in the International Council of Management Consulting Institutes (ICMCI).
“For 10 years, the Association has managed to bring people together with integrity, to be an affiliated member of the ICMCI umbrella organization, which brings together business consultants in 50 countries, and is a guarantee of quality in providing consulting services to clients” said Hristov.
The Association of Management Consultants of Serbia is an associate member of the International Council of Management Consulting Institutes ICMCI, a global organization that brings together the most prominent management consultants worldwide and awards CMC certificates that are the only internationally recognized brand dedicated to individual business advisers. By awarding the CMC certifications in 2012, the Association of Business Consultants of Serbia was recognized as a partner of the ICMCI in Serbia.

The Association of Management Consultants of Serbia (UPKS) held a regular election assembly, where Aleksandra Hristov, Director of Hristov Consulting was elected President of the Managing Board, and Daniel Tavčioski, an independent consultant, was elected President of the Association’s Assembly.

At the fifth assembly of the Association of Management Consultants of Serbia Andrija Gencel, independent consultant, Dario Daničić, director of Intema consulting from Belgrade, Borislav Čubrilo, director of BUS Computers from Kikinda and Ljubiša Petrović, director of the Smart Management Solutions Agency, were elected for the two-year mandate as the members of the Managing Board.
Aleksandra Hristov, who held the office of president of the UPK Assembly in the previous mandate, pointed out that the goals of the new management are promotion of the values of UPKS and the opportunities it provides, motivation of a greater number of consultants to join the association, and the realization of full membership in the International Council of Management Consulting Institutes (ICMCI).
“For 10 years, the Association has managed to bring people together with integrity, to be an affiliated member of the ICMCI umbrella organization, which brings together business consultants in 50 countries, and is a guarantee of quality in providing consulting services to clients” said Hristov.

The Association of Management Consultants of Serbia is an associate member of the International Council of Management Consulting Institutes ICMCI, a global organization that brings together the most prominent management consultants worldwide and awards CMC certificates that are the only internationally recognized brand dedicated to individual business advisers. By awarding the CMC certifications in 2012, the Association of Business Consultants of Serbia was recognized as a partner of the ICMCI in Serbia.

A successful year for our client Mineco Group

Posted by Aleksandra Hristov on January 22nd, 2019 under Events | No Comments »

The British company Mineco Limited, one of the largest mining investors in Serbia and the Western Balkans, is pleased with its results in 2018, although in the second half of the year prices on the international market of non-ferrous metals decreased, which directly affects the mines in the group, resulting in lower revenues.
“After we achieved truly the best results in 2017 since our establishment, we can be satisfied with last year as well, despite lower prices on the international market of non-ferrous metals. Nevertheless, a slightly lower business profit compared to the previous year did not slow Mineco’s development programme”, said Mineco Ltd Director Bojan Popović, while presenting the results of the past year. Mineco’s total investments in 2018 in Serbia and Bosnia and Herzegovina again exceeded $20 million, and the companies in which Mineco takes partial ownership opened about 115 new jobs.
Popović pointed out that during the previous year, Mineco opened the lead mine near Olovo in Bosnia and Herzegovina, which is the first new mine with underground exploitation in Bosnia in the last 30 years. “Then the exploitation of ore began and it is currently being stored and waiting for processing at the beginning of summer,” said Popović, adding that in addition to $4.5 million invested over the past 12 months in further development of the mine and its infrastructure, a gravity separation plant for production of lead concentrate from the ore has been commissioned as well.
According to Popović, in April this year all parts of this plant will be integrated in Olovo, after which the testing and fine tuning in production conditions will start, and the first deliveries of lead concentrate from this mine can be expected in the summer.
Mineco is in the final phase of work on the European project IMP@CT, which should result in a system of equipment and processes for enabling small scale mining. On this project, funded by the European Commission, Mineco is part of a consortium with several universities and equipment manufacturers. During the spring, the delivery of a containerload of equipment to BiH is planned, where the first field tests and production will be carried out in one part of the Olovo mine, as a test mine for this project.
“We hope that this facility will justify the idea of the project and allow the exploitation of small ore deposits of strategically important metals such as lead or antimony that are all over Europe, and that it will provide Mineco a primary access to this technology to utilize its resources for launching a few smaller mines in Serbia and BiH”, said Popović.
One of Mineco mines that is growing and developing is the Bosil-Metal mine in Bosilegrad. There is a project in a pilot phase, which examines the results of trial production of concentrates from excavated ore in order to develop a commercial flotation project.
“This mine represents a great development opportunity for Bosilegrad and we are confident that this municipality will rise from the lowest category of development when the commercial production of lead, zinc and copper concentrates starts in 2020/21″, said Popović.
As for other mines partially owned by Mineco: Gross near Srebrenica, Velika Majdan near Ljubovija and Rudnik near Gornji Milanovac have continued their good work, with positive results in the past year.
In these mines, exploratory works continued in order to ensure the future of operations. Gross, the largest mine, recorded an investment of around $3 million in development, while the Rudnik mine invested nearly $5.5 million in its production and future.
The Rudnik mine, a company of exceptional importance for the economy of the Milanovac region, can look calmly at the years ahead from the aspect of potential and capacity, Popović pointed out, adding that continuous large investments in geological research, both in Serbia and Bosnia, have led to Mineco adding a research drilling team to its team of geologists, which enables more efficient service to existing mines and new sites.
Popović also said that in the past year, the most demanding Mineco project, was the construction of a small hydropower plant on the Drinjač river in Bosnia, near Zvornik, primarily due to the extremely complex geological structure of the site. “During this year, all remaining works will be completed so that Medoš One will start delivering the first kilowatts to the Republic of Srpska’s electrical network”, said Popović.
ABOUT THE MINECO GROUP
Mineco is an international group of companies whose essential work lies in the international trade of non-ferrous metals and ore concentrates, investment in mining and geological research. Mineco invests in and develops lead, zinc and copper mines in the countries of south-eastern Europe and the former Soviet Union, as well as in Canada and Turkey where the group takes partial ownership. The Mineco Group is the largest lead producer in the Russian Federation. Thanks to a wide partner network the Mineco Group operates globally in Europe, Asia, South and North America, connecting mines and metal smelters from Peru to China.
In Europe Mineco with its partners employs about 2,500 people, about 1,600 of them in the Western Balkan region.

“Strategy is the only right way” new text in “Novi Magazin”

Posted by Aleksandra Hristov on January 10th, 2019 under Events | No Comments »

The author of this text, Aleksandra Hristov the owner and director of Hristov Consalting, has published this article in January 2019 issue of weekly magazine “Novi Magazin” under the title “Strategy is Still the Only Real Way”. In the text, Alaksandra noted the importance of creating and implementing communication strategies, as well as the reputation risk factor, which has become extremely important for the business enterprises, but also for institutions, organizations and individuals.
Belgrade – January 10th 2019.
Strategy is Still the Only Real Way
The companies, institutions, organizations, and individuals usually have no awareness of the need to build and maintain their own reputation until they suffer the real damage, and when it becomes too late for any form of the preventive action.
When it comes to companies, they become aware of the damage only when they try to expand their business, enter the international market or sell their corporation. Then they start having difficulties doing business with their partners or with the commercial banks and funds that refuse to grant them the loans. At such moments they, as usual, seek the help of the economists and lawyers, thinking that their problem is a financial or legal. Often they become surprised when, despite all “legal papers”, good business results, credit bureau reports, or perfectly matched business plans, they still cannot do the job. Not because of the poor monetary solvency or lack of capital, but because of the reputational risk.
Due to their lack of such awareness, instead of creating a proactive strategic communication approach, organizations and companies seek help only when they get into financial difficulties, or when they are already deeply in crisis. Unfortunately, they become aware of it much later, when they feel the real pain.
At such moments lawyers and economists may provide some help, but it is often not enough. It is common that inadequate lawyer and PR negotiations take place, personal arrangements with the usual types of conflicts that are typical for the courtrooms. The local media space has now been expanded to unexpected borders, and locally as elsewhere around the world in recent years, other rules and procedures have to be applied. The resulting damage to reputation (from various possible initiatives) has recently gone beyond the ability of the short-term old-fashioned medicine in the form of PR spinning and relying on personal acquaintances and connections in the media to achieve a short-term result, which is then quickly forgotten, and when new opponent attacks, these instantly achieved results become obsolete.
Key factors
The reputation factor is more than ever considered very important anywhere in the world, and even crucial when it comes to investing in some specific markets. This also applies to credit support to countries or companies from those specific markets. In the international financial institutions such as the World Bank or the EBRD, as well as at the large commercial banks, there are the entire sectors or departments dealing with these emerging markets. Their job is all about constantly considering the reputational risk of investing.
In addition to doing the observed company’s due diligence, the entire teams of consultants are engaged in analyzing the position of an organization or firm by using the publicly available data, including the traditional media and the Internet. At the same time, they deal with the issues of possible exposure to litigation, as well as with the question of individuals and firms (working for the one whose business is being analyzed), which in themselves may represent a special political-legal-security risk to the fund lending bank or institution.
Moreover, the European Commission has a legislative and political influence on the banks, insurance companies and investment funds, and regularly warning them not to cooperate with, or not to support those institutions or companies that have problems with the reputation factor. Furthermore, the development of the Internet has led to the unprecedented increase in the transparency of any activity and operation, therefore increasing also the risk of abuse, especially in the media sphere.
It should be emphasized what the reputation itself is, and how important it is for all the aspects of any company’s endeavors, (and also equally important for the functioning of the countries, institutions, organizations and individuals) – that is basically, the assessment of your environment about you. The consequences of a particular reputation are reflected on institutions, organizations, people and their behavior towards anyone, so accordingly they support or they do not support something or someone. Representation, loyalty and cooperation are the key consequences of a positive reputation.
Survival or real success
In the last few decades much has changed in the world, and is obviously going to change even more in the future. Globalization has created new conditions of doing business. The development of the Internet is already profoundly affecting the whole world, including the socio-economic relations and the functioning of institutions, organizations, and states. The Internet revolution is now considered to be even bigger than the industrial revolution, with incalculable consequences to anyone who is still unaware of it.
Previously, doing business was exclusively an economic category, where several elements were important – price and product quality, employee selection, product quality and the use of resources. With the development of the global market and global changes, the business has become a truly multifunctional entity where more than just economic factors are needed for the success. These include constant research into market dynamics, increasing expectations of the so-called “Stakeholders”, (who in addition to the partners, suppliers, clients/customers, may include the governments, institutions, organizations, associations, individuals, etc.), and methods depending on the particular business activity. If you are a company that intends to expand the business to, or is already present in the transition markets (with its own extraordinary dynamics of change, turbulent economic and political environment and constant normative activity in the form of new laws and regulations), it is by no means easy to manage the work and succeed in the times of fast change initiated by technology.
It is said that in the transition, those who have the best physical and mental stamina are successful (which is certainly true), provided that in everything they do there is a strategic approach, and understood that they will not resort to a generally common model in our local environment, i.e. corruptive activities, in order to get to new clients.
Channels change, goals do not
In addition to all the transformations in the wider world and locally, the strategic approach is certainly the only constant. It involves defining a business strategy including the development of a communication strategy towards stakeholders or the specific segment of the public. The channels of communication to be selected should always be adjusted to the dynamics of the change that is happening. Depending if you communicate with the targeted public segment through the social networks, traditional media, or by creating and carrying out marketing actions and desired publicity stunts, writing letters, or through an internal magazine, intranets – the selected communication tools and methods are always going to change, provided you first must define what your goals are.
In order to have the answer on how to get to any of the targets mentioned, you will have to start responding to crisis only after defining your own vision, mission and organizational culture, in addition to the value system of the organization in which you operate. This foundation is the hardest thing to create, but that work needs to be started early, as only in this way the reputation necessary for achieving the goals can be built upon.

Lobby Association of Serbia The Lobbyist law

Posted by Aleksandra Hristov on May 14th, 2018 under Events | No Comments »

As a member of The Lobbyist Association of Serbia I have participated in the working group for Prevention and Fight against Corruption of the The Ministry of Justice of Serbia panel in Vrsac.

The great struggle of The Lobbyist Association of Serbia for getting The Lobbyist Law included clarifying some paragraphs of this Law in pursuit of preserving the integrity and the transparency, at The Ministry of Justice panel held yesterday. In light of the fact that despite GRECA recommendations for the need of having such Law, some influential organizations in Serbia were against it, we lobbyists are still holding out just fine. However, because of those organization’s insisting, we are going to also have an unregistered lobbyist, who can then remain under the radar of public scrutiny, and we must remain hopeful that the Ministry of Justice shall consider such danger.

Mineco opens the first metal mine in BiH for 30 years

Posted by Aleksandra Hristov on May 10th, 2018 under Events | No Comments »

British company MINECO officially opened the lead mine at Olovo in Bosnia and Herzegovina today. It is the first new metal mine in BiH for 30 years and the only underground one in the country, and the best global mining technology and practices will be applied here.
At the official ceremony in Olovo, the start of underground lead mining was officialised. Six years after the concession was granted, with over 40 permits and more than six million euros of investment, the British MINECO Group today employs around 120 staff.
MINECO Group’s Chief Operating Officer Dominic Roberts said that all this would not have been possible without close cooperation with the responsible ministries and institutions, and a common desire for this investment to succeed. He also observed that the best in global practice and modern technology will be used in this mine, which will enable the mine to be a safe workplace with no damage to lives. “This is the safest mine in Bosnia and Herzegovina; we have set the standards for the further development of mining in BiH”, said Roberts.
Edward Ferguson, the British ambassador to BiH, greeted this capital investment by the British company MINECO, which is already employing several hundred people throughout BiH. “Mineco has an excellent reputation in occupational safety standards and environmental protection”, said Ambassador Ferguson. “We expect the full support of the responsible institutions for the remaining administrative procedures so the mine can operate at full capacity and enable long-term, sustainable employment for hundreds of people in Olovo and surrounding municipalities.”
By opening the new mine in BiH, the British company MINECO is continuing its growth and development, as it began test production in 2017 at Bosilegrad in Serbia in another completely new metal mine in the Western Balkan region. Bosil-Metal became the first fully built underground mine in Serbia in the last 40 years.
Besides Bosil-Metal, the British company Mineco and its partners own two more lead and zinc mines in Serbia – the mines at Gornji Milanovac and Veliki Majdan. Besides the Olovo mine, Mineco is the majority owner of the Gross lead and zinc mine in BiH and the antimony mine at Novo Goražde where it carries out research. At Čelebići near Foča, research has been successful and a study on ore reserves has been certified.

Serbian Lobbyists’ Association – Law on lobbying

Posted by Aleksandra Hristov on April 17th, 2018 under Events | No Comments »

As part of the delegation of Serbian Lobbyists’ Association I have participated in a public debate on the adoption of the Law on Lobbying. We have sent constructive proposals to the Ministry of Justice of the Republic of Serbia. Nenad Vukovic, President of the SLA (DLS), had a very notable presentation. We expect the Ministry to invite us to be part of the task force for the drafting of the Law on Lobbying, based on our written remarks.
Serbian Lobbyists’ Association has long been seeking adoption of lobbying laws in order to increase transparency in the decision-making process, the fight against corruption, and the protection of the integrity of decision-makers and civil servants.

Aleksandra Hristov’s lecture on public relations for students from 31 European countries

Posted by Aleksandra Hristov on March 23rd, 2018 under Events | No Comments »

Director and owner of Hristov Consulting, Aleksandra Hristov, held a lecture on public relations for students from 31 European countries, who are members of the ESTIEM European Students of Industrial Management and Management, at the Science and Technology Park in Belgrade.
Aleksandra Hristov’s lecture was organized within the international project PR-CR SCHOOL LG BELGRADE, which included a seven-day March seminar in Belgrade, with lecturers in the field of sales, marketing, design and public relations.
Aleksandra Hristov conveyed to participating students her practical experience, which she gained working for companies, government and non-governmental organizations. The focus of the lecture was on relations with the media and other aspects of public relations.
“It was a great pleasure for me to share the knowledge and experience I have gained in my past work. It was interesting for me to hear their opinions and their questions about public relations, and I have to say that they are a generation that fully understands the importance of PR and Crisis Communication” Aleksandra said Aleksandra.


The students expressed satisfaction with useful information they received in this lecture, and they also said that they will be able to apply it in the future.

Certificate of Appreciation from the Serbian Labor Inspectorate

Posted by Aleksandra Hristov on December 29th, 2017 under Events | No Comments »

It is my profound honor and pleasure to announce that I have just received the Certificate of Appreciation from the Serbian Labor Inspectorate for the successful cooperation and contributions to strengthening of the overall capacities of the Labor Inspectorate in the year 2017.

Thank you director Mr. Stevan Djurovic, who with his associates has recognized my knowledge and the effort I have invested in this institution, especially as related to the Inspectorate public promotion. I wish them much success in the future at all the areas of their work.

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